This website is operated by Dodo Digital, the trading name of Sustain Digital Ltd. Dodo Digital (also referred to as "we" and "us") may collect personal information about you through your use of this website. This Privacy Notice describes how we collect and use your personal information and the rights you have in relation to that information.
As a business, we are committed to respecting and protecting the privacy of all individuals with whom we interact. We will process your personal information at all times in accordance with applicable privacy and data protection laws.
This Privacy Notice explains the following:
In the Supplementary Information section of this Privacy Notice, we explain what is meant by “personal information” and other terms used in this notice.
The personal Information we collect on this website
We also collect personal information about you if you make use of any of the interactive features within our website. For example, when you complete contact forms or use the chatbot on our website, or when you respond to a blog on our website. We do not collect sensitive information, such as your political or religious beliefs, ethnic background, sexual preference, health or any other sensitive information.
We do not actively seek to collect information about children aged 16 or under. If you have any concerns about your child’s privacy in relation to our services, or if you believe that your child may have shared personal information via this website, please contact us at email@example.com. We will delete such information from our records with a reasonable time.
How we use this information
Except where required by law, we only use the personal information you provide for the following purposes:
We ensure that we always have an appropriate legal basis for processing your personal information. For the most part, the processing of your personal information is based on either a) our legitimate interests related to us providing you services you have requested or otherwise your customer relationship with us, or b) your consent, where requested.
How we store your personal information
We are committed to ensuring your personal information is kept secure and confidential and not kept for longer than is necessary for the purposes they were processed. When your personal information is no longer necessary, it will be deleted.
From time to time we may ask third party service providers, to help us manage the information technology systems that are used to process your personal information. Some of these systems may be located in countries overseas, including countries located outside the European Economic Area (EEA) where the level of data protection has not been deemed sufficient by the European Commission.
We will only transfer your information to a third party service provider or overseas, where we are satisfied that adequate levels of protection are in place to protect the integrity and security of any information being processed and compliance with applicable privacy and data protection laws. These measures may include use of Standard Contractual Clauses, the EU-US Privacy Shield, Swiss-US Privacy Shield or your consent. You may request further information on the legal security measures used for such transfers via the contact details given in this Privacy Notice.
How we secure your personal information
We have appropriate security measures in place to prevent unlawful or unauthorised use, access or accidental loss of personal information. We also seek to ensure our service providers do the same.
Information Sharing and Disclosure
We do not sell or rent any personally identifiable information about you to any third party.
We may disclose personally identifiable information in response to legal process, for example in response to a court order or a subpoena, or in response to a law enforcement agency’s request, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, and as otherwise required by law.
We may be required to share your personal information with third parties who provide services to us. This may entail the transfer of your personal information to countries outside the EEA. However, we only transfer your personal information to a third party service provider or overseas, where we are satisfied that adequate levels of protection are in place to protect the integrity and security of any information being processed and compliance with applicable privacy and data protection laws.
Your rights regarding the personal information you provide to us
Users from the European Economic Area
If you are from the European Economic Area, you have rights (with some exceptions and restrictions) to:
If you exercise the rights above and there is any question about who you are, we may require you to provide information from which we can satisfy ourselves as to your identity.
If you are from the European Economic Area and would like to exercise any of these rights in relation to the personal information we hold about you via this website please contact us using the contact details provided below. We will consider and respond to your request in accordance with the relevant law.
Our responsibility for website links
This Privacy Notice is limited to the personal information which we collect and use via this website. We provide links within this site to other websites, including social media sites such as Instagram, Facebook, Twitter and LinkedIn. If you follow these links, you should use these sites in conjunction with their applicable user and privacy notices as their data practices fall outside the scope of this Privacy Notice. Further, we can have no responsibility for or control over the information collected by any third party website and we cannot be responsible for the protection and privacy of any information which you may provide on such websites.
This Privacy Notice may be updated from time to time to reflect changes in law, best practice or a change in our practices regarding the treatment of personal information. If you do not agree to the changes, please do not continue to use our website. You should check this notice frequently for updates. This notice was last updated 20 June 2019.
If you have any questions about our approach to privacy or you would like to exercise any of the rights mentioned in this Privacy Notice you can contact our Data Protection Officer in any of the following ways:
Address: Data Protection Officer, SPACES Castle Park, Programme Building, The Pithay, Bristol, BS1 2NB
Telephone: (0)117 287 2987
In this Supplementary Information section, we explain some of terminology used in this Privacy Notice.
"personal information" – any information that relates to you (or from which you can be identified).
"profiling" - automatically using personal information to work out certain things about people, like analysing or predicting their performance at work, reliability, economic situation, personal preferences, interests, behaviour, location or movements.